[Resolved]  Snapdeal.com — Mee mee baby walker return/refund

Address:	577004
Website:	www.snapdeal.com

Hi,

My name is Santosh. I have ordered a Mee Mee baby walker from sanp deal for Rs1975. Since the product description says it has lock system. What I received was not Lock system one. And the seat is not fitting properly. My kid is falling down all the time.

I have placed a request for return. Earlier they said sent mail saying they will come and pick up. After that I received, I have to ship, they will refund the shipping charges. This logistics guy said it will cost 1000rs to ship the item.

I have tried 100 times to the customer care number, it connected only once or twise. I informed them about the shipping charges. Then they said they will send pick up guy. Waited for 4 days, after that they sent mail saying they cant pick. I have shipped that for rs450 and uploaded the receipt as they instructed.

After that I didnt get any response from them. They dont have even the direct mail id to reach or phone number.

I am regretting fully now, I felt like slapping those fellows who are maintaining this company.

Order ID: [protected], Placed On 19 Nov, 2016

Received on 24th,

Return requested on 26th

Latest reference number of return.

Reference number : 37668016

In their website, you will not much information about our orders.

They are doing fraud and playing around customers.

It would be great if some helps and take action against them. It will help many people not to fall to their prey.

Thank you,
Santosh