[Resolved] Snapdeal.com — Money deducted, but order not placed

barath kirubakaran

from Chennai, Tamil Nadu

Website:

snapdeal.com

I ordered - Panasonic Monitor Over Ear Headphone s for Ipod / MP3 player RP-HT161E-K Without Mic for Rs479 through net banking on 22-Nov-2016 at 8:50PM.After the transaction amount was deducted but the order was not placed.and no order information is available on Snapdeal. Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE

Bank name- City Union Bank

SNAPDEAL ACCOUNT NAME: BARATH

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Nov 24, 2016

Complaint marked as Resolved

money got refunded.Complaint registered only because snapdeal was late in sending order cancellation email . I registered complaint before the notification came.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

Snapdeal.com Customer Care's response Dear Barath Kirubakaran,

Kindly share your registered email id and contact details on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear barath kirubakaran,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal