[Resolved] Snapdeal.com — Nike up or down for men edt sp 75ml

gaurangmsc07

from Valsad, Gujarat

Address:	Patan, Gujarat, 384151
Website:	Snapdeal

I received completely duplicate product from snapdeal, the perfume bottle is 100% fake. And when i call customer care of snapdeal they told me that this is non returnable product. But when i spend money so why can i take duplicate product. Veru bad response snapdeal customer care.in future i never buy anything from snapdeal and also advice you all to not buy from snapdeal because they sell duplicate products and not take it back.. They told we take back product in 7 days.. What a BS.

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Nov 12, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

Snapdeal.com Customer Care's response Dear gaurangmsc07,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear gaurangmsc07,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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Comments

Som Parihar

from Delhi, Delhi

Hello there i[censored] get any resolution please let me know too. i have bought "Nike Flyknit Racer" shoes and paid rs. 4200 and these shoes are "FAKE" and snapdeal is not processing my return request. i am filing a case in consumer forum too. meanwhile i[censored] got any solution do let me know thanks. i have sent all the details of my case [protected]@snapdeal.com also and still no resolution. and the worst thing is they are still selling that fake shoes. Such a fraud company who is promoting fake goods through fake sellers. its so disturbing. When all the consumers like us will spread the word in all public forums then only snapdeal will understand.

Snapdeal.com Customer Care's response, Oct 14, 2016

Verified Support

Dear Som Parihar,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal