Snapdeal.com — not received product after 36 days purchase through snapdeal.com

Address:Muzaffarpur, Bihar

I purchased my product on 12th of October 2014 order ID: [protected] and [protected] Estimated Dispatch Date was on or Before Oct 22, 2014 and they further given me delivery date of 30th Oct. But still now I did not received these prepaid item. 3 times I called to customer care for this but they are not taking any right actions as this was a prepaid order my money is blocked. As such please take action against as soon as possible.
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Dear Navin,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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