[Resolved] Snapdeal.com — Not satisfied

nikkytamta

Address:

Nainital, Uttarakhand, 263139

This was very Painfull to hear that my order is cancelled.
Actully i placed my order on 3 oct n the delivry time was 14 to 18 oct but my order was attmpt to deliver me on 7 oct.. . But without any call by the courier my order was mentioned as cUStomer Refused To accpet.. Then on 9th i tried to reattmpt.. . N it was schedulld to be delivered on 12 then it was mentnd that it will deliver on 13 then i asked Customer care to help me out they 20 - 25 times told me that they have forwrded my request n it will be delivrD to me till 15 then on 15 it was again scheduld to deliver on 16 then i askd custr care whts the mattr they cleard me that myvorder delivry date was 14 to 18 and it will be delivrd to me till 18 anyhow.. . And its 18 today my both the orders are cancelld.
And i didnt got any call by any courier to accpt my order.

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Nov 19, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Snapdeal.com Customer Care's response Dear nikkytamta,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear nikkytamta,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal