Snapdeal.com — Order cancelled after sale-deception by snapdeal!! Caution.

Address:560100
Website:www.snapdeal.com

Hi all
Order id: [protected].

This is totally unacceptable from snapdeal. I am making sure that my family & friends never purchase anything from this website. The product was available while i ordered how come now all of a sudden its unavailable. I too observed a price plunge to 2100 from 1200 (My ordered price). I must say these are cheap tricks to trap the customers if you cant offer products at discounted prices then dont advertise without knowledge.

Where is the incentive and effort logged by me in selecting the product on time and placing the order. You better stop fooling people with your 'sale schemes'. You 've lost a customer due to this step. And i will make sure to caution others to not to be trapped by your deceptive schemes.

I have experienced this with snapdeal a lot of times. Cheap tricks in name of sale.

Ps. The customer supprt rep to whom i called promised to me that the product will be delivered within the stipulated time. How deceptive!!
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Dear Shaikar( Shaikar3),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dear Snapdeal,

Thanks for the call and being quick in responding.

But you have already cancelled the order, and calling others and saying that we cant arrange the shipment doesnt make sense(atleast doesnt solve my concern). You have advertised the wrong status of the product and made false promises (your order confirmation and the supprot representative conforming that i will get the product in time), i certainly have lost the confidence and trust in you!.

Best of luck with your deceptions in near future.

Regards
Arif.
Dear Shaikar( Shaikar3),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Hi Shaikar( Shaikar3),

Hope you are doing good.

We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal
Dear Snapdeal,

The issue isnt resolved yet, it never will with you. Now i find the product available and is in stock willl you not take heed and deliver it !
is this too much to ask.

Regards
Arif

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