[Resolved] Snapdeal.com — Order no. [protected] Sub Order Id - [protected] 6.5"Wheel Hoverboard With Battery / Built-in Bluetooth Speaker / LED / Remote / Free Carry Bag | |||||
I would like to bring to your attention that I have purchased one TECHNOLOGY Smart Self Balance 6.5"Wheel Hoverboard With Battery / Built-in Bluetooth Speaker / LED / Remote / Free Carry Bag vide order no. [protected], Sub Order Id - [protected] (hereinafter "the Product"). I am disturbed and perturbed soon after I have received the delivery of the said product. I have paid full consideration in advance but the product been delivered to me is nothing more than scrap. Since, I have received the product, it is not starting and therefore not working. I kept this for charging for long but because of some defect this product is not getting charged and therefore not working. To register my complaint on dated ...I called at the customer care number ..., after keeping me hold for an hour, they heard my complaint and assured me that I shall be getting mail for the next step but till now neither I heard anything back from them nor got any mail. My trying to register my complaint online as well but the screen is showing pick up failed. Please look into the matter and let me know the next step to be taken. Phone No. - [protected] Order No. - [protected] Sub Order Id - [protected] I am really shocked to see this kind of product quality and service by Snapdeal. Appreciate your swift response and positive action. Look forward to hear from you. Shiyali Sharma Was this information helpful? | |||||
Nov 17, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 17, 2016 Snapdeal.com Customer Care's response Dear RajeshSharma245, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear RajeshSharma245We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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