[Resolved]  Snapdeal.com — Ordered for 2 nos bi tech 100 led 100 w flood light vide order no [protected] (sub order no [protected]) on 05/10/2016.

Address:Chennai, Tamil Nadu, 600049

From
D d thomas
15 a south thirumalai nagar
Villivakkam
Chennai - 600049.
[protected]

I ordered for 2 nos bi tech 100 led 100 w flood light vide order no [protected] (sub order no [protected]) on 05/10/2016. the same was delivered vide invoice number s7048d/16-17/4725 on 10/10/2016. as the delivered 100 led 100 w food light were not of the bi tech make and the specification were different, i placed a request for the replacement. the 2 nos of bi tech 100 led 100 w flood light was picked up vide voucher no awb: snd321566 on 14/10/2016. however vide invoice no s7048d/16-17/6306 dated 15/10/2016 one no of bi tech 100 led 100 w flood light was delivered on 18/10/2016 instead of 2nos. now in the order status it mentioned that both have been delivered.
As i have not received the second one i request you to direct snapdeal to deliver 1 no bi tech 100 led 100 w flood light immediately

Eller name : sunejaautoways-mundka - vol
Khasra no. 21/6 (4-16), 7 (4-4), 14/1 (1-18)
15/1 (1=b), revenue estate of village tikri kalan
City - tehsil - nanglo/ delhi.
State: delhi -110041
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Nov 26, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2016
Snapdeal.com Customer Care's response
Dear D D Thomas,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 02, 2016
Snapdeal.com Customer Care's response
Dear D D Thomas,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
Complaint comments 

Comments

We order two pair of shoes sam stefy black casual shoes (cash and delivery)we recived only one pair of shoes after open the box..
Snapdeal.com Customer Care's response, Oct 26, 2016
Verified Support
Dear Rahul7700,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Nov 3, 2016
Verified Support
Dear Rahul7700,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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