[Resolved]  Snapdeal.com — Picking up of damaged product

Address:	Mumbai City, Maharashtra, 400076
Website:	snapdeal.com

This is with reference to my yesterdays complaint (Snapdeal.com Complaint Status Update [ID: 1380323]) regarding picking up of Damaged product.

After lodged complaint on this portal I have received sms from Nuvoex that product will be pick up today be executive no. [protected]. Since then I tried calling the number but the person is not picking up the phone. Later I called up on number[protected]number received earlier), he told that the person is not available and not came to office today, he said he will try bto pick up tomorrow. Thereafter I have lodged a compliant on Novex Customer Care on [protected], unfortunately not get a satisfactory reply...

On the same day 16th Sep, also received call from +[protected] and he advised that he will try to resolve the problem.

Now received SMS at 8.08 am that my return request closed.

This is absolutely misguiding the customer and trying to harass the customer.

Now I will check on legal front what action can be done and will try to lodge complaint in Consumer court.

This is ridiculous. Will post this on all whats app and facebook..

Very bad experience on the front of SNAPDEAL.

Will not recommend anybody to shop with Snapdeal.