[Resolved]  Snapdeal.com — Poor return policy

Address:New Delhi, Delhi, 110052
Website:www.snapdeal.com

I have bought a mobile phone from Snapdeal. Xolo1x black. Phone is not good. It did not contained headphones, battry back up is pathetic. The phone heats up whever u use the phone for a long time. Cannot play games as the phone heats very quickly. I was promised that an engineer will visit my home within 6hrs, noboby came & 7 days return is fake. Waste of time & money all I want before 15th feb i want this product to be back with u & my refund back on my card so that i can buy another product from other provider. Pathetic experience with Snapdeal again
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Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Debangana Raghav,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Team
Dear Debangana Raghav,

Hope you are doing good.

Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Team Snapdeal

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