Snapdeal.com — Product not working and 6 months warranty expired product

Address:Idukki, Kerala

I have purchased 1 Tb wd internal hard disk. When I connect this hard disk with computer, it does not work. Therefore I went to a servicing center to get the warranty. When the officer check the warranty period of that item, it could be known that item's 6 months warranty has already expired and that product was an old piece used and thrown by another person.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Jijo Jose94,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Jijo Jose94,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Jijo Jose94,

Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

Regards,
Snapdeal Online Team

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