[Resolved] Snapdeal.com — Product specification they showing wrong and also sending different product

nitne2k

from Mumbai, Maharashtra

Address:	403507
Website:	www.snapdeal.com

I have purchase Karbonn K9 phone .

I done the transaction through debit card, bcos they said they will give 5% discount . i not recieved discount as later i came to know above Rs 3500 then they will give discount it was written after 2 pages url links.

I recived the product on time but product was different from which was shown .

And also found that Specification which was mentioned 1G Ram and 4 Gb ROm for Rs 1245 mobile . which doesnt look genuine.

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Jan 22, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2016

Snapdeal.com Customer Care's response Dear nitne2k,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Verified Support

Dec 16, 2016

Snapdeal.com Customer Care's response Dear nitne2k,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal