[Resolved] Snapdeal.com — Purchase amount not converted into emi

vilas.ingole

from Bengaluru, Karnataka

Address:	Pune, Maharashtra, 412307
Website:	www.snapdeal.com

Hello snapdeal,

I have ordered (snapdeal order number: [protected]) the sofa through sbi credit card emi option through snapdeal and this month i got credit card bill from bank showing total amount payble rs:17474/- insted of 1 emi rs:1500. i have been complained the same to snapdeal with complaint no: 32310395 on 13/10/2016 till date there is no call and i am continuesly calling them they will reply with massage saying you will get call from concern deportment by eod or in 24 hours till date i did not got any call... please look into this.. as bank said that issue is with snapdeal or vendor.

Now sbi confirmed that issue is with snapdeal.. so snapdeal please give the proof for the same.. otherwise i will launch a complaint in consumer court pune against snapdeal.. otherwise cancel the order and refund to me as soon as possible.. as i am very disappointed with the service.

Regards,
Vilas ingole
[protected]

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Nov 21, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Snapdeal.com Customer Care's response Dear vilas.ingole,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal