[Resolved]  Snapdeal.com — Quality check failed.. Totally fraud...

Address:New Delhi, Delhi, 110074

Hello,

First m very very disappointing with ur product that you send to me.. The product looks different and not at all expected..

M working in a MNC company.. And generally i have hardly time for shopping n other free time.. M so busy man. That's why i shopping online..

The product you send to me i just not even touch it... When i saw it after i picked it up.. M very disapointing .. N as ur policy i create return request..

After this ur one of the pick up boy come and he checked the quality and satisfied with it.. And he gave me the slip. .

Now when i checked the status of my ordered.. It shows quality checked failed.. Return request declined.. It was really dishearted to me.. M very disapointing with it.. That how you said that..after this incident I never shopping online now...

Please help me because i am a middle class man .. And that much of money means alot to me.. Please help me to out of this..

Or i just go to consumer court for help..

I mentioned the details of ordered below, please help me out of this.

SUB ORDERED ID: [protected]
PRODUCT : NIKE SHOES

Thanks

Vikas kumar
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Jan 2, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2016
Snapdeal.com Customer Care's response
Dear Vikasroxxx,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Nov 25, 2016
Updated by Vikasroxxx
Still no help n no solution given by the sanpdeal.. M getting in mentally dipressed
Verified Support
Nov 28, 2016
Snapdeal.com Customer Care's response
Dear Vikasroxxx,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal
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