[Resolved]  Snapdeal.com — Received Fake Product

Address:

Dehradun, Uttarakhand

Sir I have bought an Skullcandy earphone, but it is not working... It's invoice number is 20A15E/14-15/1136. One Year Warranty was written on its cover so i informed the skullcandy company and send them photos of my product. They said, This is to be noted that based on the photograph sent from your side, it has been declared by our Customer Service Team that this is not a Genuine Ink’d Red/ Black Coloured In-earphones of Skullcandy Brand and the same has explained as below: 1. The counterfeit product is not containing any Authorized Distributor or Seller information because every Genuine Skullcandy product must have a sticker of BRAND EYES DISTRIBUTORS PVT. LTD (in India as per International Agreement between Skullcandy INC. & BRANDEYES DISTRIBUTORS PVT. LTD). 2. As per the International Agreement between SKULLCANDY INC. & BRANDEYES DISTRIBUTORS PVT. LTD that the Brandeyes Distributers is the only officially Distributor in India for All Skullcandy Goods. 3. This is to be noted that this counterfeit earphone is not ‘Imported’ or ‘Marketed’ by “Brandeyes Distributers Pvt. Ltd” in India. 4. The Duplicate product does not match with the Genuine Supreme Sound Skullcandy material quality.