[Resolved] Snapdeal.com — Refund amount is not initiated after product pickup

kumarkvs09

from Hyderabad, Telangana

Address:	110020
Website:	www.snapdeal.com

Order id: [protected]

I have ordered a set of tshirts, due to fitting issues i requested for returns. The courier guy came on saturday to my office address but insisted to come on monday due to holiday.in the mean another courier service came from snapdeal and collected the product and received the receipt. But it was not updated by snapdeal in the website and closed the return request.

I have shared snapshot of the pickup receipt from jv express (Courier service) to snapdeal.

I called many times to snapdeal support and send many mails but no response. The raised complaints are getting closed and even there is no intimation to me. Its being frustrating for more than 20 days and nobody is responding from snapdeal

Complaint number[protected], 36713136.

Regards
Kvs kumar

+1 photos

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Dec 21, 2016

Complaint marked as Resolved

Hi I got a mail from Snapdeal "[email protected] " asking for Return receipt. I have shared the receipt and got a call from snapdeal. Within 2 days i got confirmation of Refund is initiated and took 4 working days to get the money to my account. Thanks KVS Kumar

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

Snapdeal.com Customer Care's response Dear kumarkvs09,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal