[Resolved] Snapdeal.com — Refund not initiating to me even after waiting too long. | |||
To The Honorable Snap-deal Higher Authority Snap-deal Online Shopping Limited Sir, After waiting too long, I am directly writing to you seeking positive response in fever of me. I ordered "iBall Claro TV 18 Tuner / AV / FM Radio" through Snap-deal on 13th October 2015 . Order ID [protected]. It was delivered to me on 18th October 2015 But they delivered wrong product to me. So I returned the product to Snap-deal and Snap-deal promised me as soon as they received the product, will initiate the refund to my bank account. The pickup was successfully held by snap-deal and manual pickup was not needed. The product has been already received at Kolkata Warehouse on November 6th 2015 and shared all the required details along with NEFT details to Snap-deal. But still the refund process has not been initiated to me till this time. My last complaint reference number is 13930866. So I get in touch with you. I hope you will accept my request and be kind enough to help me get the refund as soon as possible. I attached all the statesman here to verify my complaint accurately. Please see the attachments I shared. Thanks and Regards Saikat Ray Contact- [protected] mail- [protected]@gmail.com Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Saikat Ray
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
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Don't think that this time i am talking with you gently that does not mean that is my weakness. I am in connected with journalism and cable network. So this work wouldn't be hard work to me. As I have proper statesman I don't have to think again to publish the complaints to social network and media. And all the words of my complaints will be more worser than worse.]
''Think carefully and take immediate action to resolve my issue and refund my money to my bank account within the said time. That would be better to you and your company's hard earned reputation''.