Snapdeal.com — Refund not received for past three months | |||
I had purchased a product from Snapdeal and had returned it the next day as I was not satisfied with the product as shown on the site.A reverse pick-up was arranged by snapdeal and the product was safely was confirmed by their executive.The confirmation was received by me on 17.02.2015 and requested for refund, which I was informed would received within 5-7 days.Since then I have been following up by sending mails, online complaints and calls till date and I haven't received the refund. Every time I have been asked for bank details and statement.It is becoming embarrassing now to follow up but I don't want to skip the amount as I don't have the product either. Will I ever get the money I have shelled out for the product which has been already returned? Thanks & Regards Madhuri Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Madhuri Latke,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Dear Madhuri Latke,
Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.
Regards,
Snapdeal Online Team
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team