[Resolved]  Snapdeal.com — Refund states

Address:	Gaya, Bihar, 823001
Website:	SNAPDEAL.COM

Custmor, GOOD MORNING . I am Mahesh Kumar, My Contact No - [protected] . My Return Refund Request Pending and No any Process. Custmer care No Any Response ... I Want To Process Detail For Order ID : [protected] OR Sub Order ID : [protected] OR Case ID : 15080142, INTEL Core I7-4790k 4.40 Ghz 8m Cache Processor . ( ORDER DATE - 29 NOV 2015 ) Because, I Recieved Damage Product . So, I Return Product . Product have been Pickup Successfully. (DATE - 10 DEC 2015 ) My Return / Replace request has been approved . (DATE 17 DEC 2015 ), I received mail, ( Thank you for your query regarding a refund for INTEL Core I7-4790k 4.40 Ghz 8m Cache Processor. We are pleased to confirm that a refund was initiated on 19.12.2015 will reflect in your bank account within 4 working days. In case you do not receive the credit in your account within 4 working days, please share your bank/credit card statement for the period between your date of purchase till current date in a PDF format. Thank you for your patience and cooperation. ) I have been shared bank account statement . ( DATE - 28 DEC 2015) Next day, I called snapdeal custmor care, they said your case closed. so, I can not refund your money. SO, PLEASE HELP ME .