[Resolved]  Snapdeal.com — Request for refund but no response

Address:

Darjeeling, West Bengal

I bought a product from snapdeal. The order no is -[protected]. The product is Koloredge flip covers for xiaomi redmi 1s with hands free-black.They delivered the product on[protected].When i got the product i paid full amount.Then i opened my product.But there is many fault in the product.The flip cover screen is full of scratch and the headphone is cheap quality.I request for refund for many times.They told me that someone will receive the product from me and they will refund my money.But nobody come to receive the product.They took all my bank details but they not refunded my money till now.I am feeling so hopeless.Please help me.