Snapdeal.com — Return & Refund (Complaint Number[protected]

Emon Mukherjee

from Delhi, Delhi

Address:

Darjeeling, West Bengal

Product Name: Sam & Jazz BLACK Regular Jeans Size 32 Product Code: [protected] Order no : [protected] Order Placed On :[protected]:37:57 Order Received : 19\11\2014 I Got This Product After One Month And I Am Not Getting Return Option In You Site. Till Now I Haven't Got Any Dilivery Conformation Mail Or Sms. DOnT know what wrong with the service . Anyways the main problem is The Quality Of The Product which Is Very Poor . My Waist Size Is 32 Still It's Not Fitting Me. There Is Problem With The Size Of It. So I Want To Return The Product. Mailed Snapdeal regarding return and refund ON 20th NOv they just gave me Complaint Number[protected]. After that till now i hvnt got any response for thier side, mailed them several times but didnt got a singel reply yet !!

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Nov 25, 2014

Updated by Emon Mukherjee Now they are showing in thier site that the product is not returnable as it crossed thier 7days return policy. How it can happned ? As I mail them about return and refund on the day I receive the product. they also mailed me a complain no. After receiving my mail. Without giving me any response they directly showing they cant return the product as it crossed 7days trust policy. They cheated me. Please help m I am feeling helpless.

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Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Emon Mukherjee,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team