[Resolved] Snapdeal.com — Snapdeal: don't deal with snapdeal:wrong products sent, complete refund not made even after 1 month | |||
SNAPDEAL: DON'T DEAL WITH SNAPDEAL:WRONG PRODUCTS SENT, COMPLETE REFUND NOT MADE I placed an order (Order No:[protected]) on 13th November, 2014 with Snapdeal.com to buy few items in the category of men’s clothing .I had ordered for 5 items for which I made payment of Rs.1659.00 (One thousand, six hundred and fifty-nine only) in cash on delivery mode. Out of 5 items only 1 item was right and all 4 wrong items were delivered to me. These 5 items were :- (1)Green Men’s semi formal cotton trouser, 36 size .Paid 455.00 INR .Received same as the order (2) Lime Blue Men’s Cotton Polo T Shirt, XL size Paid 329.00 INR .Received small size, different color, defective piece. (3) Lime Maroon Men’s Cotton Polo T Shirt, XL size .Paid 329.00 INR .Received small size (38 size delivered). (4) SS Ramar Green Men’s Cotton Polo T Shirt, XL size Paid 287.00 INR. Received much more light coloured item delivered. (5)Clifton parrot green Men’s polo T Shirt XL size.Paid 259.00 INR .Received Ladies nightwear of same colour & and size . I returned all 4 items(images of all those returned 4 items is given below) & requested for replacement of all these 4 wrong items through several emails but no replacement made and after waiting for several days I finally received a request by email to send my Bank details.After giving them my bank details they have not refunded me for all 4 items. Refund for 1 item is still pending.Now it is more than a month.I wrote several mails and complaints to them but I received only auto -generated emails with loads of apology no refund of the remaining amount. I paid RS.1659.00.for 5 items, out of which 4 turned to be wrong items, which I returned immediately and requested replacement.They could not replace those items and cancelled them and have still not refunded for 1 item, now it is more than a month. When I don't have that item with me, how do they justify not refunding Many o[censored]navailable items at their website are displayed and wrong products are delivered, very small size clothing or useless kind of stuff, which you would not want to buy otherwise, with firm believe that the customers are biggest fools. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
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Snapdeal Online Team