[Resolved] Snapdeal.com — Snapdeal not want to refund money of return item.

Jagan Nayak

Address:

Puri, Odisha, 752111

I bye a sony sbh-20 bluetooth headphone. Which mrp price show me on snapdeal rs-3999. I bye this product from snapdeal at rs-3540.
But snapdeal has send me a poor quality item which market price is rs-2050.
Which item i received from snapdeal, there is no mrp on sony product cover.
O i want to refumd this item to snapdeal. But they flood company didn't refund my money. They also picked my product from me before 10days for refund. But till day i have not receive my money, & when i called to customer care, they had tell me refund cann't do. Your product has return you in your address.
My suborder id is - [protected]
And other product of sparky jeans pant sub order id is - [protected]

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Sep 27, 2016

Complaint marked as Resolved

i don't want this product. snapdeal sale qualityless product to customer. i only want to refund my money of my return item which i returned to snapdeal.

Snapdeal.com customer support has been notified about the posted complaint.

Sep 27, 2016

Updated by Jagan Nayak I bye a sony sbh-20 bluetooth headphone. which mrp price show me on snapdeal rs-3999. i bye this product from snapdeal at rs-3540.
but snapdeal has send me a poor quality item which market price is rs-2050.
which item i received from snapdeal, there is no mrp on sony product cover.
so i want to refumd this item to snapdeal. but they flood company didn't refund my money. they also picked my product from me before 10days for refund. but till day i have not receive my money, & when i called to customer care, they had tell me refund cann't do. your product has return you in your address.
my suborder id is- [protected]
and other product of sparky jeans pant sub order id is- [protected]

Verified Support

Sep 27, 2016

Snapdeal.com Customer Care's response Dear Jagan Nayak,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal