[Resolved] Snapdeal.com — Snapdeal should not change the product which they provide wrong product. | |||
This email is with regards to the request #17613575 against the order number [protected].They think that you will not exchange the product. If they think so than they shall tell me directly. Why they are provide the fake info. Please check the PFB. Now tell me is this my fault that they are provide small shoes which i baught size 9??? Courier not come to my house for pick up the product but Snapdeal mail to me that "As per the update shared by Courier, you have decided to retain the product and cancel the return request." Now check the picture I am order for size 9 but they provide me size 7. Now I want to exchange with size 8 If any information mail me-- subrata116.[protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
OK they have refund my money, ... but one more problem facing with snap deal... Snapdeal.com customer support has been notified about the posted complaint. | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team