Sona Enterprises — Sona Enterprises Engaged in Blacking Indane Cylinders

Address:New Delhi, Delhi

Dear Sir, I booked a Gas on 14/11/13. Cash memo is already generated and User portal is showing Gas is delivered on 24/11/13 but till date I did not received any gas Cylinder. I called to him many times they did not pickup phone . I mailed to him but he did not reply me till date. this type of report is showing that the Indane Gas Agency named Sona Enterprises located in Masoodpur Vasant kunj is engaged in blacking the cylinder. for him govt take any action to stop such activity ( i. e. Sms Facility, Online booking, IVRS Facilities, Transparency portal etc ) but his this type of activity will continue. how india can progress through this type of activity. This is to request all the persons should be aware and oppose at his own level to be an Indian. For your reference I am attaching here the Delivery Report from Customer Portal . This type of activity does not increase dissatisfaction against Gas Agency only . This also impact on Indane Gas also in a long term . you can see the complaints against this gas agency by typing sona enterprises in google search engine, facebook, consumer complaints sites and other many sites. You should take restrict action against this agency who is working like a hitler ( Germany Chancler) and cancel the agency with immediate effect and give to another who is eligible for this to maintain and increase your company credibility. Name: Ajay Kumar Singh Gas Agency: Sona Enterprises Masoodpur, Vasant Kunj, Delhi-37 CUSTOMER CODE: 44303 MOBILE - [protected]
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SONA ENTERPRISES — lpg cylider not received

sir, today i have submitted a complaint against sona enterprises. this is my second complaint . kindly take action.

SONA ENTERPRISES — lpg cylinder not received

dear sir,
we have booked the gas more than week ago but till date we have not received the gas. my husband took leave on saturday only because the agency delivers only between 10to 5.i called the person who delivers the gas at home. he told that the gas would not be delivered today because the stock has not come.but he told that he would deliver it on sunday. but even sunday he didn't come. on monday there was same problem that no one was at home.

earlier when there was strike in your organization,i had applied for gas before that but when it was not delivered even after10 days i went tothe agency.they told that due to strike stock has not come.therefore they are not able to deliver. but at the same time there was a person who delivers the gas cylinders to the houses, he told me on phine that he can deliver with extra money. that means he can sell cylinder in black. the person belonging to sona enterprises can sell the gas in black but the agency had not stock to give it to its customers.
Also,the gas in cylinder they supply is less in quantity because we are three persons on average but the gas lasts in less than a month. kindly check it.
kindly ensure timely delivery of gas cylinders and strict action against the persons who harasses us and sell the gas in black to its own customers.

SONA ENTERPRISES — not deliver

i hv buked my gas last weak bt cylender has not delivr to us so plz delivr the gas as early as posible bcz our gas has emtpy

SONA ENTERPRISES — Very delayed delivery of cylinders

Dear Sir/Madam,
I am a consumer of Sona Enterprises A-72/2, MASOODPUR, (VASANT KUNJ), NEW DELHI-110070. My consumer no. is TSG0034. For past few months when i book refills they are delayed by many days. I am not receiving my refills and when i call to ask them when it will be delivered. I get no response. Their nos [protected], [protected] and [protected] are on engage mode most of the time making very difficult for us to contact them.
I request you to look into this matter.
Thank You
Yours sincerely
Bharat Lal
i booked gas on 28th jan 10 but delivery is still awaited. my consumer no is 33131 at sona enterprises. all efforts to contact them are also futile.

SONA ENTERPRISES — not deliver gas

I have booked gas via phone booking on dt.18-08-10 but till date 15-09-10 not deliver the gas cylinder .my consumer no, K -13350
Dear Concern,
This is regarding very poor and shameless of Sona Enterprises Refill was booked on 5th of Dec, 2013 and its showing delivered on 18th of Dec, 2013 but till date on 21st of Dec, 2013 I didn’t get my refill people sitting in their office giving false information that refill is delivered within time but every time they are doing this and unfortunately nobody is taking action, for Complaint no. is [protected] but they are also helpless after 3 times complaint I asked customer care executive (Sir I’m doing complaint 3rd time for same booking which was made on 5th of Dec, 2013 is there any action taken because every time I register a complaint and you guys gave me complaint no. and saying sir you complaint is register if you do not get refill after 4 workings days you can contact us again but after 4 working days) My point is doing complaint after every 4 working days it is 15 days passed since I have made booking request on 5th of Dec, 2013 but till date 21st of Dec, 2013 I’m still waiting for refill delivery I tried to contact directly to agency also on. Mob no. [protected] every time I call him he disconnect the call after many tries he picks the call and says today you will get the refill. I just want to know any person who can take action against this I need his contact no. and email address only or nobody is there to listen if not in that case I have to go to consumer court against both Indane Gas as well as Sona Enterprises
Name:- Kuldeep Sharma
Contact no. [protected]
Consumer Id:- 27765
New Delhi- 110037
Sona Enterprises has a pathetic attitude towards customers. They made me run for two months when I approached them for a new connection. They always said they don't have gas or don't have stationary. The truth is they don't want to increase their work load (they will have to do the typing and the paper work). They also have a vested interest in keeping the black marketing of gas running in the area. If everybody gets the cylinders, who would buy gas in black?

Besides, their attitude towards customers is very rude.

I am planning to file a case against the manager of this agency as well as one Tikaram who sits here and keeps fooling customers. The case will be filed under the Consumer Protection Act 1986 for willful denial of service to an eligible customer.

Amulya Nidhi
[protected]@gmail.com
My booking ref no 568274 dated 06-01-15 but till date gas cylinder is not deliver at home. This is the supply service in New Delhi.
Pl check the matter .

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