Sonal — money deducted from one account but not reflected in another account

Address:

Mumbai City, Maharashtra, 400037

Hi,

The transaction was done from my one account to another, but the amount was not reflected.
Date of transaction - 30/11/2018
Upi ref no[protected]
Bank account (From which transaction took place) - kotak bank.

Amount of transaction was 500
Kindly take a look. This is happening for the 2nd time.
I request you to refund the amount.

I request you to refund the amount.