Sony — Delay in installation

Address:

411015

I bought Sony TV on sunday 24th April 2016 and since then I have been waiting for the installation of the TV. My installation request has got assigned to New Friends Electronics, Pune. I got the number of one of their technician Rahul(Mob.No. [protected]) who was supposed to visit my home on 27th April. I called him first at 3 pm, he said I will come around 6:30-7. I said ok and stayed at home waiting for him. Again I called him multiple times, he kept saying that I will come around 7:30. Then again when I called him at 7:20, he told me he will come by 8. Finally I called him at 8 and his mobiles was answered by his friend and not by him and he told me that if you want to speak to Rahul then call after 10 mins. I did the same, but again call was answered by his friend saying they cannot come today because of some problem and I got annoyed since I stayed at home just waiting for them to come and this guy's attitude while speaking was like 'yes, we will not come today anyhow and come tomorrow at our convenient time'. I am really annoyed. Please take some action.