| Address: | New Delhi, Delhi, 110059 |
Sir, my name is ambreesh pandey, i received a xperia t2 ultra dual on 7/3/2016, on the next day of receiving my phone. I started facing problems like not charging, sim slot not working, micro sd card slot error, heating issues, battery drain and software related issues, i visited service center on just next day of receiving phone and requested them to replace my device because there are a lot issues in this phone in just one day, but they never replaced my device nor replaced it, i submitted my phone 3 to 4 times in service center janakpuri d. C delhi, every time they repair my device and after 2 or 3 days, the device gets dead completely, now its almost 5 months and i haven't use my device, sony manipulated me, today i visited service center in noida sector 18 so that may be they can help me out. But they don't submitted my device and told me that the service center where i submitted my device has created damage to the pcb, and they will not submit it in warranty, invoice and pics attached.
I want my device to get replaced immediately. Else i would like to file a case in consumer forum against sony and service center. Please help me.
Ambreesh pandey
[protected] (M)
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