[Resolved]  Sony — frequent visits to service centre

Address:

Thiruvananthapuram, Kerala

My sony vaio laptop with the model no: SVE14A25CNB SERIAL NO: S[protected], was purchased in May 2013, from Logtech systems in Trivandrum.

THe laptop has been experiencing problems with the mouse pad and keypad from the time it was brought. The touch pad was placed in a titled angle, which i got it repaired from the service centre.

Within few weeks, series of problems was encountered.

1. The fan was not working properly, as a result there was over heating.

2. The screen kept flashing in between for no reason.

The laptop is still under warranty. My laptop is remaining at the service centre for the past one month. Finally the people there at the service centre have decided to change the mother board. Which will take another one week.

The above model in my experience and as i see from the other complaints here, is the worst model. Sony should provide replacement new laptop for such faulty ones. The whole purpose of buying a laptop is defeated with such frequent visit to the service centre and such silly problems from day one.

Will the sony take an action?