Sony India — 3D TV

I purchased one TV set (32HX750) on 21.04.2013 with two years extended warranty. On 11.07.2015, I visited the service centre at Muzaffar Nagar, to lodge my complaint for some problem in the set, complaint No. being 5297. I was assured to send the techinican next day. After waiting about a week, I again visited the centre to know the status of my complaint, and to my surprise I came to know that the complaint was resolved in their records without sending any technican to the site . On my protest, they sent one person on 17.07.2015 in late evening, who did nothing and after viewing the set informed me to send other person next morning, but no one came to resolve the problem. Again today on 20.07.2015, I contacted the service centre personally who again informed me that the problem has been resolved. Then I contacted the person visiting to my house, over phone and got the attending Desk Officer of the centre in touch with that fellow, he again assured me to send the person a day after tomorrow i.e. on 22.07.2015 What fun they are playing with the customers. Is such type of Service Centres you are having. Do you ever cross check the working of such certres by taking feed back from the customers directly, or they are indulged in making improvement of your Brand with such acts and your support, I suppose. You are requested to lodge my complaint and resolve the same on top priority, as I am having valid warrany conferred by your company till April 2016.