Sony India — Bad Product

Address:Kollam, Kerala

SIR, I HAVE PURCHASED SONY VAIO E SREIES LAPTOP 15126CN/BLACK ON 18/02/13 FROM Sony Exclusive.. After 10 (19/12/13) months my display automaticaly get damaged..i dont know how it happnd...i get it to the sony service center and they told display need to change they changed display (with in warranty Period) but i didnt get any warranty claim..they told me some reasons it cannot get warranty or something (really i didnt understand it)..i fully paid the display amount...After that (4 & half month) (29/04/2014)Again display is not working..get it to the service center and they told display and board problem they will check it again and call me... after that there is no response from there...i'm really fedup... why your product is like this ??..in my home lcd, , walkman..everything is sony..we have belief in sony products but now.. really sad.. Service Centre Address : MADONNA SALES & SERVICE MC/VIII/1514 413A SOUPARNIKA KADAPAKADA JN. KOLLAM - 691008 T:[protected] Job No : J40870566 Today (24/07/2014)i call to service center and they told they send my warrnty Card and bill to sony Main company or Something and then they rejected it... so they requested to pay Rupees : 18650.. what should i do ?
+4 photos
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information