[Resolved]  Sony India — bad service center response

Address:

Vadodara, Gujarat

I am Dr Viral Shah having sony E series laptop since last 2 years.it is running nicely.but since last 15 days i have one small problem.back side screw has been lost somehow and when i open my laptop it is very much diff to open.i have visited service center for that i told him to check but the bad thing is that he didn't touch my laptop and told me to comeback again for after backup in some secure place. i did that and second time i went there and there were no eng man for this again for third time i went there as my preference is for company only but this time also he even didn't touch my laptop and told me to comeback with bill so it will be repair free of cost i told him its not in warranty period and its ok for me for chareges.shame on sony company in this 21st century he told me to keep laptop for 2-4 days without checking my problem i am so much frustrated after such condition.I am dentist having my own clinic i kept it close for three times and My Patients have to suffer for this and I am using this laptop for taking x rays . I suggest sony company to take strict action of this kind of behaviour by service center becuase they even not afraid of complaints by customers. My Contact No: [protected]