Sony India — Bought Sony Bravia worth Rs.1,40,000/- which has stopped working in 20 days!!!!!!!

Address:

New Delhi, Delhi

Sony, thank you for an amazing tecnology which stopped working in 20 days!!! Sony, thank you for making me realise that how foolish I am that I, invested Rs.1, 40, 000/- with you thinking of buying the best; and the Tv stopped working, Sony, thank you for such an amazing customer care where complaint is acknowledged after 55 hours! Sony, thank you further for recruiting the best liars as your customer service people, believe me they are excellent in irritating the customer, in making false promises, in giving absolute wrong information. Sony, thank you for hiring people who have guts to do the unexpected! Like keeping the phone down, several times, on customer, yelling at them for not understanding why Sony cannot provide any answers. I can write a whole book on how Ms. Garima Joshi, can lie, manipulate, irritate a customer by giving wrong information. I have never spoken to anybody as mannerless as her, that too working in Customer Care. She has been working with Sony for 4 years but has no clue that warehouse is closed on Sunday. She calls up once, and if the phone goes unanswered from client's end; then she doesnot bothers to pick up calls later, and when she does obliges you in the end by picking her direct landline no, she doesn't hestitates to put the phone down on you several times, when you complain to her or question her about services. Sony, I thought I was buying the best technology, 55inchs Sony Bravia Trilumious Technology, but am really sad to see the bubble of my happiness burst so badly.