[Resolved]  Sony India — BRAVIA HORRIBLE TV and HORRIBLE CUSTOMER SERVICE

Address:

Mumbai City, Maharashtra

From: milind redkar ([protected]@hotmail.com) Sent: 03 October 2014 14:09PM To: Sony customer service (sonyindia.[protected]@ap.sony.com); swati.[protected]@timesgroup.com (swati.[protected]@timesgroup.com) Cc: allwyn.[protected]@ap.sony.com (allwyn.[protected]@ap.sony.com); hemant.[protected]@ap.sony.com (hemant.[protected]@ap.sony.com); sunil.[protected]@ap.sony.com (sunil.[protected]@ap.sony.com); kenichiro.[protected]@ap.sony.com (kenichiro.[protected]@ap.sony.com); kazuo.[protected]@jp.sony.com (kazuo.[protected]@jp.sony.com); [protected]@ap.sony.com ([protected]@ap.sony.com); [protected]@vijaysales.com ([protected]@vijaysales.com); [protected]@vijaysales.com ([protected]@vijaysales.com); khushal.[protected]@vijaysales.com (khushal.[protected]@vijaysales.com) Mr. Priyank Chauhan, Do not be mad with me for writing to everybody, because a copy of everything I write goes on the several sites on the internet word by word. I am just keeping your people in loop, so that nobody claims tomorrow, that they were not aware, and had they known they would have avoided the gross injustice to me... Further how long due to you think you can dodge the main question ??????????. I am going to take this very slowly once again and last time. Have a cup of strong coffee, and read this very carefully, word by word, so that you do not miss my QUESTION. " What is the manufacturing date, batch no. and actual serial no. of my TV" ?????????????? Have highlighted this question several times in red, so that you grasp, that this is what is to be replied. Please find it underlined, in italics, and in font size 24 too. Please reply to above specific question, without any of your standard decorative words. OR this will constitutes as " gross deficiency in service" Thanks Milind Redkar 91 [protected] [protected]@hotmail.com Mumbai 03/10/2014 From: Sonyindia.[protected]@ap.sony.com To: [protected]@hotmail.com Subject: RE:'SonyIndia=[protected]' FW: 'SonyIndia=[protected]'Service of Sony BRAVIA Model: KDL-46CX520 IN5 bearing serial no : 2421427. Date: Fri, 3 Oct 2014 17:45:19 +0530 Dear Mr. Milind Redkar, Greetings from Sony India. Thank you for patronizing Sony product. This is in reference to your e-mail dated 1st October 2014, addressed to our Management in India and abroad, regarding the service of your Sony BRAVIA TV Model No. KDL-46CX520 IN5, Serial no: 2421427, purchased on 29th May 2011. This is also in reference to the letter dated 1st October 2014 sent by the undersigned, in this regard. We would like to mention here that the Management is aware of your concern. Our authorized and empowered staffs have been in communication with you. We have informed the company decision to you. Writing repeatedly to multiple person within Sony Organization, will not change our decision. We regret that we are unable to comply with your request to service your product under warranty or to exchange your product. We would once again request you to approve the estimate so that we can proceed for service. Kindly let us know your decision on or before 14th October 2014, as we shall keep this service request open till then. We solicit youONY INDIAr kind understanding in this regard. Thanking and assuring you of our best services always. Warm Regards, Sony India Pvt. Ltd. Priyank Chauhan Customer Relations – Corporate Office New Delhi © 2014 Microsoft Terms Privacy & cookies Developers English (United States)