[Resolved]  Sony India — Bravia LED TV Model No - 40 R 452 - Unprofessional Service Centre

Address:

Panipat, Haryana

Bought a Bravia LED TV Model No - 40 R 452 billed date 28-Oct-2013 Chassis no - [protected], and is not working since Oct14. Made the complaint with service Centre in OCT Month and they identified that there is some problem with TV Tuner Card. Have asked them to get the repair done in OCT14 as the product is in warranty only but No one from Service Centre has acknowledged it or tried in reaching us replacing this faulty component. It’s almost more than a month and product went out of warranty and now service Centre is acting actively and asking charges for the repair work. Believe the service centre team was waiting for the product warranty to go out. It’s been really un-professional on part of service centre no acknowledging the Complaints on time and spoiling a renowned brand image globally.