[Resolved]  Sony India — charging port of sony xperia Z damaged ( worst experience ever)

Address:Faridabad, Haryana

Totally disappointed with Sony Repair Service. There is nothing more disappointing than buying a Sony Xperia Z series. I used to be a loyal Sony customer and bought a variety of products - PS3, LCD, LED but I regret buying a Sony phone..And the Story is- Charging port of My phone was not working...and I think it is the most used port of any phone. I went to Sony Repair Center..and I was told that it would cost me 16000 Rupee because entire motherboard would be replaced just to fix the charging port...almost half the price of Phone. ..It was cost to repair the charging port...unbelievable...A tricky way to grab customer money. Also I was suggested by SONY Repair Center Executive to get my phone repaired in local market. What the hell...why have you opened the Service centers...??? I would say very poorly designed phone..with a tag of waterproof just to fool customers.
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Aug 14, 2020
Complaint marked as Resolved 
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