Sony India — Complain for sony led tv

A. Sen

from Ranchi, Jharkhand

Address:

Kolkata, West Bengal, 700153

Sir,
This has refer to my complain id[protected] against 22" led tv on 21.10.2016. i would like to attention that after complain against your service center then they provided one technician from 'technoplaza, binoy giri apartment, fartabad more, garia station, kolkata - 700084, on 22.10.2016 at 4:30 pm. to my house. after his observation he told me, some parts have to change (approx cost rs. 5500/- to 6000/-). he also said to give him rs. 2000/- as advance and he promised to do the job within 2/3 days. after that he could not receive my phone nor no body contact to me from your service center. this is the actual fact and position of your service center.

Anjan sen
4, j. r. ghosh garden
P. o. - laskarpur
Kolkata - 700153
[protected]

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Sony India customer support has been notified about the posted complaint.

Oct 31, 2016

Updated by A. Sen Sir,
Refer to above my Service Complain dt. 22.10.2016, you provide one Technician from Technoplaza, Binoy Giri Apartment, Fartabad More, Garia Station Road, Kolkata - 700084 to my house to observe my TV on 23.10.2016 at 4:30 pm. Your technician observe and told me that some parts have to be changed for line on screen and Rs. 5500 to Rs. 6000 to be needed for the Job and also he has received Rs. 2000 as advance and promised to do that job within 3 days. But after that no one contact with me nor your technician received my phone. If you are not response or do the above job within 01.11.2016 at 6:00 pm. Then I will not be interested at all to do the job and I will lodge complain against Sony India Pvt. Ltd.