[Resolved] Sony India — Complant No. 19873304 still unattended | |||
Dear Sir This is to inform you that our complaint No.[protected]dated 03 -Jul-14) regarding poor audio quality of 32'' LED TV is still unattended from your side. This is quite strange. Please respond positively. Dear Bhim Sain Kalra, Greetings from Sony India.We have received your Email and your request has been logged as : 19873304.Please use this Number for any future reference to your request.Our response time will vary based on the nature of query.We will make every attempt to respond to you expeditiously.We solicit your co-operation and understanding.We look forward to developing a mutually beneficial long term association.Thank-you Customer Care Center Sony IndiaFor any Technical Assistance, Chat with our experienced team online!(Visit: https://www.sony.co.in/webchatform) C/O BHIM SAIN KALRA [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir
We sincerely regret to bring to your notice that inspite of repeated reminders, you had not bothered to respond to your valued clients problems, which I feel is shameful for company of your repute and deserve to drag you for legal action for getting our problem resolved as I am not responsible for the fault and needs to publicize among your captive/esteemed clients to know that Sony's quality has deteriorated and supplies are of sub-standard quality and not at all interested for prompt after sales service. It appears to me Sony is interested to sell their products through their authorized franchises only in this competitive market.
Kindly look into the matter and resolve the issue of our mail dt. 13th April '15 at the earliest to avoid damaging action to be taken from our end with the consumer court and social networking site
Awaiting for your early compliance.
Regards
P. K. Das
We sincerely regret to bring to your notice that inspite of repeated reminders, you had not bothered to respond to your valued clients problems, which I feel is shameful for company of your repute and deserve to drag you for legal action for getting our problem resolved as I am not responsible for the fault and needs to publicize among your captive/esteemed clients to know that Sony's quality has deteriorated and supplies are of sub-standard quality and not at all interested for prompt after sales service. It appears to me Sony is interested to sell their products through their authorized franchises only in this competitive market.
Kindly look into the matter and resolve the issue of our mail dt. 13th April '15 at the earliest to avoid damaging action to be taken from our end with the consumer court and social networking site
Awaiting for your early compliance.
Regards
P. K. Das
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We sincerely regret to bring to your notice that inspite of repeated reminders, you had not bothered to respond to your valued clients problems, which I feel is shameful for company of your repute and deserve to drag you for legal action for getting our problem resolved as I am not responsible for the fault and needs to publicize among your captive/esteemed clients to know that Sony's quality has deteriorated and supplies are of sub-standard quality and not at all interested for prompt after sales service. It appears to me Sony is interested to sell their products through their authorized franchises only in this competitive market.
Kindly look into the matter and resolve the issue of our mail dt. 13th April '15 at the earliest to avoid damaging action to be taken from our end with the consumer court and social networking site
Awaiting for your early compliance.
Regards
P. K. Das