Sony India — Damaged ph

Address:

Faridabad, Haryana, 121001

I have sunmitted my phone on your service center on[protected], my job sheet no - w[protected] and my imei no is [protected]. When i submit my set it was in guarantee period with minor scratches on back side and the issue was battery prb and signal prb, but when i inquiry my ph status they said your display is broken nd u have to pay for it, but when i submit my ph there is not a single scratche on its display.
Plz do the need full