[Resolved]  Sony India — Defective Panel

Address:

Kolkata, West Bengal

I have purchased a LED model KDL-32EX420 on 14/04/2011.I regulay used sony product due to the brand name and good will of the company.But unfortunately there was defect in the system during warranty period.On persuasion the problem was solved and I repeatedly request your people to replace the set. But I was told that the panel was replaced and the problem would not repeat.I simply believe because of the reputation of the company.At that time I was not sure whether it was repaired or replaced. Some days back the same problem repeated and your people told for an estimation of Rs16000/ which is not at all justified for a defective set from the beginning.Under such circumstances I draw your attention to solve the problem at the earliest. L.D.Jena Allahabad Bank 17 & 18 N.S.Road Howrah=711101 Phone-[protected]