Sony India — Defective Sony Xperia

Address:New Delhi, Delhi, 110058
Website:www.sony.co.in

I purchased Sony Mobile model (Xperia C4 E5363) on 31st Aug.2015 from Jai Sachidanand Mobile Store E-1/E-2, Sai Complex, Chanakya Place, Part-1 40, Feet Road, opp. C-1 Janak Puri, New Delhi -59 amounting to Rs. 23, 500/- Copy enclosed. (Annexure-1) Since the mobile was not working properly. I complained to the shopkeeper who advised me to submit the model to Sony service centre, 308- 3rd floor DDA Building 5, District Centre, Janak Puri –Delhi –Delhi 110059 on 14th oct. 2015 Copy of job sheet enclosed. (Annexure-2 and Annexure-3). They told me that Sim slot is damaged and the estimate of repair amounting to Rs 9676.89/- was given on 23rd oct. 2015 copy of estimate enclosed. (Annexure-4) Thanking Yours Mr. Yogesh C-4G/85B Janak Puri New Delhi-110058 (M-[protected]) [protected]@yahoo.com
+4 photos
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Comments

sony's after sales service is really bad...i will never suggest anyone to buy sony products

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information