Sony India — defective Xperia z1 service center not giving replacement

Address:Chennai, Tamil Nadu

I got this device on march 23rd 2014 from the day i got phone started troubling within 10 days worst part of my life started after getting this device service center are no words to mention like 1.phone charger gone replaced new charger 2. After a 2 days phone stopped charging after a 20 days and above gave phone back from service told replaced pcb 3.after that few months later headset jack started issues ( service people named karthik, KANAN, SRINIVASAN FROM sony authorised Chennai service located in tambaram cant even understand the problem what customer says worst case funny sony service center ppl readying hardware issues by software how ???? Pls tell me this 4.after a long struggle with those ppl in service center again replaced the pcb 5.on the delivery of same day i returned the device saying what you u readied with device 6.for this service center ppl took nearly 1 month to ready my device after that got my device that time i felt okay 6.within 2days seen that backdoor was not closed properly worst service really cos this flash light bleaches with camera at low lights 7.also now the premium sony z1 looks like a china device like flash can visible at four sides on backdoor These are list of job sheet no W[protected] W[protected] W[protected] W[protected] W[protected] In this few information service center peoples are cheating the sony head office if i ask for customer care they don't know the information fake sony now a days if i ask for replacement service center people refusing then 1yr warranty meant for also for this device 6months accidental warranty too everything for fake sony Chennai service tambaram[protected] Prajith.R
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Sony India customer support has been notified about the posted complaint.
Nov 23, 2014
Updated by prajith peppy
contact no [protected]
Email [protected]@gmail.com
Nov 29, 2014
Updated by prajith peppy
Complaint not solved but it leaded to another problem to pl complaint regarding fake call its by saying sony india name so its been tracked and it'll come to light soon
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Refund the money and take your faulty device no more i don't have patience to ready my device with sony service

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