Sony India — Delay in attending to complaints

Address:

Bangalore, Karnataka

I purchased a sony HD LED TV on 21/01/2015. On 01/09/2015 it was observed that the screen was becoming blackish in some parts of the display. On 14/09/2015, i booked a complaint to customer care at SONY call centre and my complaint ID no. 23507197 was given. Sony technician MR ABHIVRUDHI visited on 16 /09/2015 and inspected the TV (model NO. KDL-48w600B/BRAVIA, SL NO.3265287), vide request ID NO27557945, sent by Vigneshwar Services, Bangalore. The technician reported that the display will be replaced within four days. After several request to the concerned the service centre, nothing has been done till date. SUNAYANA SAHA A704, CONCORDE MIDWAY CITY, BASAPURA RD. BANGALORE - 560100 [protected]