[Resolved]  Sony India — Delay /not providing services

Address:

New Delhi, Delhi

I had submitted my phone(Sony Xperia Z1 ) on 06 Nov 2014 at Sony register service center Immortal Services ( 1/15 1st floor, Lalita park, opp, Metro pillar no 26-Near Lalita park Gurdwara sahib, Laxmi nagar Delhi – 110092), my job no is W[protected] And also submit 5000 rupees in INR as a advance payment but currently there no any update When I follow to customer representative then they are extend time duration for next week but this is happening a lot of time and I had send a mail to "[protected]@ap.sony.com" regarding this but there is no reply. So kindly do needful solution.