Sony India — delaying for replacement sony xperia c3

Address:Thane, Maharashtra

Sony mob d2502 xperia c3 black purchased from snehanjali elect. and tradinng pvt ltd virar east on 04/05/2015 why the person delaying for replacement and harrasing the cusomer to visit there at snehanjali shop virar east time to time, the staff responding at there is very bad .as it is there duty to call me time to time updates about my complaint .no one is ready to give us in writing the correspondence.
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it is a bad experience at snehanjali virar east .it takes three days to replace the xperia c3. Right now they charged me Rs.201/- more as per the difference of old bill Rs18500/-and new bill Rs.18299/-.NOW ARRANGE TO PAY ME Rs.201/-as a refund amount as early as possible...awaiting for reply /...have to approach consumer court...

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