[Resolved]  Sony India — Demand Replace Dead Mobile Experia M single SIM bearing EMI No. [protected]

Address:

Bijnor, Uttar Pradesh

Dear Sir, With respect to subject mention above i have purchased a mobile (Sony Experia M single SIM bearing EMI No. [protected]) as on date 10/10/2013 and this mobile is under one year warranty period but this mobile is not properly working condition since purchase time and has gone a lot of time authorised Sony service center (Unique quality experts Meerut U.P ticket id No. [protected], R.N-Goel & Sons Pvt. ltd. Ghaziabad Uttar Pradesh ticket id No. [protected] two times and Digital informatics Pvt. Ltd. Barielly U.P ticket id No. [protected] two times) but one time barielly and Ghaziabad have no record of my complaint and no ticket no or jobshet no given by your authorised sony service center. This mobile set change one time damaged mother board and many parts but have to change again damaged mother board after diagnose by Mr. Yaseen tecnition of Bareilly center and Mr. Yaseen advised me to replaced this mobile set beacause it is a defective mobile. So i want to change my mobile set . Kindly check this complaint and take immediate action against on this. I have also one complaint of misbehave with me to your authorised center personal, customer care executive and have no satisfactory feedback or response. If you will not take immediate or satisfactory action then i will have to go consumer court and make a complaint of my mobile phone. Customer Details Name -Sachin Yadav Mobile No. [protected] Email - [protected]@gmail.com