Sony India — Display problem for sony xperia Z2

Address:

Pune, Maharashtra

1) The Ticket ID [protected] 2) Date of submit on 31 OCT 2014 3) Model no-: D6502 4) Black 5) job no W[protected]. 6) The ticket was close by your PC support customer care center but problem was not resolve & I wasn't accept the mobile. Without my satisfaction they close the ticket. 7) Still mobile they have & they committed to re lock the call. 8) There was no technical person to answer my question. 9) The some sort of liquid saw in the display from lower bottom. 10) Without identifying the real problem they change the battery for liquid in display. 11) It doesn't make any sense to change battery for liquid goes inside of display. I have the electronics background ( I work as a Process eng level 1 for jabil ckt limited) so I know the things. 12) After showing the real problem they admitted it & they committed to inform to head office because the Sony Z2 only open or replace from there only. 13) So please do the needful. 14) The replacement should be send as early as possible. 15) Please replay me within 2 days. 16) I use all the electronics product of Sony don't break my faith in Sony quality.