Address: | Ranchi, Jharkhand, 834001 | Website: | www.sonymobile.com |
SIR,
I Purchases a mobile handset make by sony Model No.:D2212 IMEI No.:-[protected] from Sony Center, Ranchi dated 13/02/2015.
I have facing display problem in this handset from about one week and when I got to sony service center then the service center told to us that it is a physical damage & not under warrenty while it is not a physical damage. In hand set also heating & network problem.
The response of service center is not good, they not checked it well.They just see the display and say it is a physical damage.While it is not physical damage because if it is a physical damage then the other basic function of phone like call may be in working. This phone is like dead.
Please take necessary action against Sony Service Center.
Thanking You .
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I Purchases a mobile handset make by sony Model No.:D2212 IMEI No.:-[protected] from Sony Center, Ranchi dated 13/02/2015.
I have facing display problem in this handset from about one week and when I got to sony service center then the service center told to us that it is a physical damage & not under warrenty while it is not a physical damage. In hand set also heating & network problem.
The response of service center is not good, they not checked it well.They just see the display and say it is a physical damage.While it is not physical damage because if it is a physical damage then the other basic function of phone like call may be in working. This phone is like dead.
Please take necessary action against Sony Service Center.
Thanking You .
Ravi
mob:-[protected]