[Resolved]  Sony India — Faulty Laptop

Address:

Howrah, West Bengal

Ashwini Fatehpuria 26, Jelia Para Lane, Salkia, Howrah - 711106 We purchased a laptop of Sony on 2 Feb, 2013 and also purchased extended warranty for 2 years. All of sudden a few days back the display was off so the laptop was sent to service center they took approx a month to repair. On the day we got the laptop back the laptop was with some software issue, it was getting off when we started the laptop or takes 1 hour to start and same to shut-down. We are contacting Sony customer care they every time misguide and we are asking regularly asking them to replace the faulty laptop they keep our phones for hold and doesnot connect our line to concern department. Please help us we are suffering huge losses because of these issues. Their two service request id given to us are[protected] and[protected] Warm Wishes, Ashwini Fatehpuria [protected]