Sony India — Faulty panel replacement during warranty period

Address:

Pune, Maharashtra, 411013

I bought Sony LED TV on April 2015, I complained to customer care regarding black dot in my screen at October 2015. After many followups, finally Technician visited after two months and found one mosquito inside and he said it went in during Manufacturing. So he took pictures and he said he will replace with new panel. After 10 days, he came with panel and replaced. When he left, i saw some black shades in different region of screen. Again I called customer care, the same story technician visited - picture - new panel replacement - after replacement again black shades.

Now again technician is saying he will bring new panel, I am not at all satisfied with their service, every time i have waste my one hr time with them to hear the same story. I lost my confidence in Sony service and their commitment of new panel. How in the world all three new replacement panel are faulty. I assume they are not new, probably refurbished one.